Build products & services
In the field of Products & Services, our focus is on conceiving and crafting cutting-edge products and services that align with users' demands, blending innovation, strategic planning, and remarkable experiences.
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Our approach
Human-centered
We integrate empathy in our process. Our solutions are not just about numbers or trends but are centered around the people who drive your business – your customers and your team.
Focused on the future
In line with our value to be future makers, we embrace the constant unpredictability in the business landscape and turn it into creative, future-oriented strategies for your company.
Driven by business results
Our commitment to provide tangible results means we don’t just generate ideas but ensure they are implemented effectively. We provide outcomes that can be measured and felt.
Our expertise
Market Intelligence
We harness data-driven insights, deep industry knowledge and results of qualitative research and turn them into digestible information, empowering you to make informed decisions that drive growth of your business.
Design Thinking
We use iterative process to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.
Service Design
We embrace a fusion of technology and innovation to design products services that are user-centric and easy to use, enhancing your customers’ satisfaction and setting your brand apart from the competition.
Strategy Assessment
We combine creative thinking with detailed analysis to create resilient and transformative roadmaps for your business’s future. We connect the needs of customers and your business.
Our process
Our goal is to deliver the greatest value to the user and the business.
01
Recognition
Defining the purpose of the project and building a joint team. Recognizing the situation, inspiring trends and business models.
02
Ideation
Identification of key criteria and assumptions Collaborative generation of ideas and concepts and prototyping new business models.
03
Research & Testing
Building Business Cases based on market verification and optimization of the value proposition.
04
Implementation
Support or execution of implementation on the basis of processes and tools that allow to shorten time-to-market.
05
Boosting & Scaling
Providing support in defining and implementing transformations as well as scaling existing solutions.
What we can do together
We nurture your product or business at every stage of its development.
User Research & Analysis
We analyse user behaviours, preferences, needs, and pain points, gaining insights for user-centric products and services. Data-driven exploration of user journeys enhances design and decision-making, resulting in market-leading solutions.
Dedicated for:
- Product teams and managers striving to develop user-centric products and experiences by leveraging insights into user behaviours and preferences.
- Executives accountable for driving product excellence by employing user data to inform strategic decision-making.
- Businesses aiming to excel in a competitive market by depending on solutions that resonate with users and stand out competitors.
Ideation & Prototyping
We drive innovation through creative brainstorming and transforming ideas into prototypes. This structured process accelerates concept validation, reduces risks, and lays the foundation for user-centred products and impactful solutions.
Dedicated for:
- Managers promoting creativity and turning ideas into real actions and prototypes.
- Product teams, striving to expedite concept validation and mitigate risks through a structured process of ideation and rapid prototyping, guaranteeing the right development.
- Enterprises seeking to innovate and hasten the introduction and testing of new solutions to the market.
Market Validation
We evaluate concepts through direct testing in the target market. By collecting real data, this service verifies demand, highlights improvements and guides companies towards informed decisions, increasing the chances of success.
Dedicated for:
- Executives who wish to validate the viability of their products or services through direct market testing.
- Product or Service Teams in pursuit of real-world validation for their solutions, thus refining decision-making processes in alignment with the company's goals.
- Organisations, aiming for triumphant market entry and growth, who utilize insights to make informed strategic decisions.
Business Analysis
We analyze processes, data, finance, and strategies for insights, inefficiencies, and growth opportunities. Pre-implementation assessments optimize operations, decisions, and continuous improvement, ensuring sustainable success.
Dedicated for:
- Managers looking to uncover inefficiencies, and growth potential for existing or new products and services by conducting analyses of processes and data.
- Leaders committed to achieving success in both the short and long term, focusing on process efficiency, data-driven decisions, and maximising return on investment.
- Decision makers looking for comprehensive pre-implementation financial assessments.
CX Design
We design human-centred solutions for seamless customer service. We develop streamlined and efficient processes to optimise operations. Tailored to users' needs, our services ensure market success in a customer-centric era.
Dedicated for:
- CX Managers seeking to design human-centered solutions that deliver seamless and memorable customer experiences with every touchpoint.
- Process Improvement Teams, aiming to optimise business operations by developing streamlined workflows and procedures.
- Businesses committed to enhancing engagement, satisfaction, and brand loyalty by aligning interfaces, processes, and interactions with user real needs.
UX & UI Design
We emphasize UX and UI to craft intuitive and visually appealing digital products. By integrating user-centric design principles and seamless interactions, our service heightens user satisfaction, engagement, and overall usability.
Dedicated for:
- Product Teams aiming to elevate user satisfaction, engagement, and overall usability by implementing user-centric design principles and seamless interactions.
- Managers looking to stand out in a competitive landscape by leveraging extraordinary design to create products that excel in aesthetics and functionality.
- Companies aiming to create digital products that are placing a strong emphasis on user satisfaction.
Mobile Apps & Web development
We employ tech for user-friendly apps and websites across devices. By seamlessly integrating design, functionality, and performance, our service empowers businesses to connect with users on the go, harness mobile and desktop platforms.
Dedicated for:
- Innovators dedicated to creating apps and websites across various devices, utilizing cutting-edge technologies to ensure seamless experiences.
- Managers seeking to increase user engagement by using proven technology to deliver feature-rich apps and websites.
- Leaders who understand the value of connectivity, utilizing technology to strengthen user interactions, and reinforce brand loyalty.
Low-code building
We enable companies to create applications by using visual platforms and minimizing the need for coding. This service speeds up the development process and efficiently creates custom solutions to respond quickly and flexibly to market needs.
Dedicated for:
- Business teams aiming to accelerate application development through a user-friendly platform, while minimizing coding efforts.
- Leaders looking to enhance agility by rapidly creating custom solutions that align with evolving market demands.
- Companies aiming to use no-code or low-code to streamline development, reduce coding complexity, and accelerate their ability to bring solutions to market.
AI implementation
We integrate artificial intelligence into strategies and operations, using machine learning, data analytics and automation. This service enables organisations to make data-driven decisions, increase efficiency and drive innovation.
Dedicated for:
- Executives aiming to integrate AI into products, services, and operations, utilizing machine learning, data analytics, and automation for efficiency and innovation.
- Business Leaders valuing data-driven strategies, using AI to empower their organisation with insights that drive innovation and competitiveness.
- Organisations navigating the data-driven landscape, harnessing AI for strategic growth and success.
Metaverse development
We offer a service that immerses users in interconnected environments, supporting interaction, collaboration, and exploration. Combining AR, VR and online communities, our service reveals enriched engagement and business opportunities.
Dedicated for:
- Innovators creating immersive interconnected digital environments with augmented reality, virtual reality, and online communities for enhanced interaction, collaboration, and exploration.
- Marketing Teams utilizing the metaverse to provide engaging entertainment experiences, opening doors for business growth.
- Leaders exploring the metaverse to lead in innovative customer engagement strategies.
AR/VR apps development
We offer unparalleled immersive experiences through AR/VR technologies. Merging physical and digital realms, we engage users, enhancing real-world environments with digital overlays or transporting them to captivating virtual realms.
Dedicated for:
- Forward-thinking Leaders using AR/VR tech to blend physical and digital realms, transforming engagement in industries like gaming, education, and marketing.
- Marketing Managers, enhancing campaigns with AR/VR, creating immersive customer interactions and reimagining product presentations.
- Companies that want to use AR/VR to redefine customer engagement and user experience to build new revenue streams.
Our projects
Communicating fashion collections
Which process should be used to communicate new clothing collections? We created a process based on customer needs.
Space journey to health
Encouraging physical activity through the game by an app that combines mobile gaming with Health & Fitness.
Other services
Let’s do great things together
Drop us a line in a form below and we will contact you to discuss how we can best suit your needs
Jerzy Kurgan
Managing Director